The tissue paper holder was reflective gold~must brighter than I'd hoped. It also was going to require more cutting into the sheet rock and in the end would still not have allowed a roll of paper to be flush into the wall. (the lip and toilet paper would have still stuck out of the wall) I was hoping for something more flush mounted that wouldn't stick out at all. Returned the item. Well made, great customer service! Just turned out not to fit my need.

Beautifully crafted, nice addition to remodeling my home.
Customer service is the best. I highly recommend buying their products.

Is exactly as described... works well. wish it came in other finishes.

like the design. Haven't had a chance to install it.

The recessed toilet paper holder was very nice and good quality. I needed something different so I returned it.
The reason for 4 instead of 5 stars is the returning process. It was a bit challenging. They do not have any instructions for returns. I had to email them to figure how to. First, I had to get permission to qualify for a return. If they OK it you then have to pay for postage. No return label.