What countries do you ship to?

We offer free shipping in the U.S., except for Alaska, Hawaii, and the Virgin Islands. We also ship to Canada. For other countries, please contact us.

What categories of products do you have?

We sell bathroom fixtures, kitchen hardware, lighting, door hardware, furniture, home decor, and more. You'll find a wide range of items for your renovation and decoration needs.

How are your products unique?

Our products blend traditional styles with modern techniques. We create high-quality, antique-inspired fixtures and furnishings. Many of our items are designed to replicate antique styles while meeting contemporary standards.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, Amazon Pay, and other secure payment options.

How long does order processing take?

We usually process orders in 1-2 business days. During busy times, it may take up to 3 business days.

How do I cancel/modify an order?

To cancel or change an order, please call our customer service at 800-659-2211 or 1-413-423-3300 as soon as possible.

What if my order arrives damaged?

If your order is damaged, contact our customer service at 800-659-2211 or 1-413-423-3300 right away. Provide your order number and photos of the damage. We'll help with a replacement or refund as quickly as we can.

How can I track my order?

You can obtain a tracking number for your order online in our orders section.

What is your return policy?

Returns must be made within 365 days of our shipping date. Items must be returned postpaid (C.O.D. returns not accepted), in unmodified, saleable condition. Custom orders are not returnable.5% restocking fee charged on items returned from 60 days to 1 year of shipping date.